The luxury products are distributed at VixFurniture and warranted for 5 – 25 years according to the policy of each product.
Warranty conditions :
Our products provide warranty only in the following cases:
Products are in warranty period.
Warranty stamp must be intact, not erased the manufacturing date.
The product has an error from the manufacturer
2. Products not covered by the above cases are refused warranty.
Customers intervene to repair products by themselves
Product damage due to user error and defective product are not covered under the manufacturer’s warranty.
Products are altered, repaired by non-authorized technicians of VixFurniture
The product is not ours.
Product warranty expires.
Note: For products whose warranty period is expired if we want to repair or maintain, we will charge a fee as prescribed.